Name: Belitsoft
Telephone: +1 (917) 410-57-57

CRM blog

CRM software provides various benefits. It helps boost salespeople's earnings and allows sales managers to handle underperforming reps effectively. It also assists senior management in enhancing market share. In this overview, we will explore the key features of CRM software and how they significantly impact sales operations. Our insights and guidance aim to optimize workflow and streamline customer management processes.

Dzmitry Garbar • 8 min read

CRM Analytics

We develop analytic solutions that go beyond the standard reporting features found in commercial CRM applications. Our services include building predictive models, bespoke customer segmentation algorithms, and custom dashboards tailored to individual client needs. To predict customer behavior, recommend personalized products, and optimize campaigns, we incorporate AI and machine learning in CRM data analysis. Our solutions provide real-time insights into customer behavior and market trends. These systems notify businesses about upselling or cross-selling chances in real-time when a customer is about to churn, offering immediate suggestions for action.

Alexander Suhov • 11 min read

How to Build a CRM and Successfully Implement it

Successful CRM development requires a phased approach. Once you have clearly defined the business goals for the CRM system, the next step is to establish a solid foundation for the project by forming a dedicated team, obtaining organization-wide buy-in, and ensuring adequate resources. After careful consideration of your requirements, choose the best-fit CRM software development partner. This article provides expert insights for your development phase, including goal setting, software partner selection, system creation, data transfer, testing, deployment, and user training.

Dzmitry Garbar • 15 min read

ERP vs CRM

Belitsoft’s expert with 14+ years of experience in CRM/ERP development describes the main difference between CRM and ERP.

Dzmitry Garbar • 4 min read

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Do you have a software development project to implement? We have people to work on it. We will be glad to answer all your questions as well as estimate any project of yours. Use the form below to describe the project and we will get in touch with you within 1 business day.

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