Client
Our Client is one of the largest software development companies specializing in the field of E-learning. It has offices in Denmark, UK, USA, South Africa and Australia and shows 258.4% growth in 2016. More than 4 million customers (enterprises and commercial universities) in 40+ countries use eLearning solutions of our Client.
Challenge
The main product of our Client is a Learning Management System (LMS). This software is being installed on customers’ desktop computers and used as an interface to access the data that is stored on the Cloud Servers.
Mobile and tablet devices internet usage exceeded desktops worldwide and this trend is expected to penetrate until 2020. To meet that demand our Client needed a mobile strategy and that is why Belitsoft was asked to create mobile apps for this LMS to increase current customers’ loyalty: a lot of them use mobile and tablet devices more often that desktop one.
Belitsoft successfully developed the required mobile apps (both for Android, iOS, and Windows operating systems). Now Client’s customers actively use not only a desktop version of the LMS, but also a mobile and tablet one to train their employees or students from all over the world (the app has 12 language versions).
Personal Account of a Learner:
- List of the courses a user is passing at the moment;
- Data on each course: status (in progress, or completed), current progress (what percentage of the course is completed), due date or completion date and more;
- List of acquired certificates;
- Data on each gotten certificate: its status, issued and expiry dates;
- An ability to sort the courses a user is passing, the courses a user has already passed and gotten certificates;
- An ability to print reports with educational activities.
Management of Courses by an Administrator/Teacher:
- Add, edit, manage courses (drag-and-drop functionality for documents, eLearning packages, links, videos, quizzes and much more);
- An ability to change courses’ sequence;
- The opportunity to appoint face-to face classroom meetings with all the registered learners;
- Analytics including automatic reporting based on learners’ results.
Process
Mobile apps development process
Our development team for this project included 1 Xamarin developer, 1 QA-engineer, 0.25 Technical writer, and 0.2 Back-end developer.
During the project implementation, the team of Belitsoft used a cross-platform framework Xamarin as an optimal solution for development mobile applications both for iOS, Android, and Windows OS. This solution let reduce the duration of the project, saved Client’s costs, and provided the possibility for continuous improvement of the mobile applications.
We use Agile and Kanban-based project management approach with monthly releases, so all our development process was transparent to our client. Jira, Confluence, Skype, and GoToMeeting were used during the project implementation to communication with the Client and reporting to him. Face-to-face meetings in our office supported emotional contact with the Client.
Regular brainstorming and roadmaps creation provided the app’s development according to the wishes and requirements of our Client. The team of Belitsoft was highly motivated and worked fast due to clear tasks set by the marketing department of the Client.
Testing
Automated and manual functional testing allowed our Client to be sure in compatibility of the apps with the required operational systems and devices (iOS 8.0 or later (iPhone, iPad and iPod touch), Android 4.0.3 or later, Windows 10 and Windows 10 Mobile) and its high usability (user-friendly design).
In addition, our QA engineers applied stress testing (simultaneous use of the app by 6,000 users) and performance testing (applying various load scenarios) to be sure that an application is fast and reliable.
Results
RESTful API development and integration:
These mobile applications interacts with Cloud-based LMS via Open Data Protocol (which is approved by the International Organization for Standardization (ISO) for building RESTful APIs). Using API, mobile apps of our Client get the information from the Cloud-based LMS about the courses where a user is enrolled, user’s attempts, and course progress.
Embedded SCORM player:
SCORM is a format for saving e-learning courses for further uploading it to different SCORM-compliant LMSs using SCORM players. With a SCORM player user of these mobile application can pass their courses not just online, but also offline. When Internet is available, the mobile applications automatically synchronizes courses` statuses with the LMS` cloud servers.
Security
All data is kept in the Microsoft Cloud, Office 365, and Azure.
Our Clients' Feedback
They use their knowledge and skills to program the product, and then completed a series of quality assurance tests. We were working in an agile way with them. Belitsoft performed very well throughout our project. We are definitely looking at Belitsoft as a long-term partner.
Service Delivery Director at Crimson (United Kingdom)
I highly recommend Belitsoft for website design and development. We were up against a tight deadline to launch the project. The work was delivered on time and within budget! I will continue working with Belitsoft as a valued partner for our web development!
Program Administrator at UC Berkeley (United States)
We have worked with Belitsoft team over the past few years on projects involving much customized programming work. They are knowledgeable and are able to complete tasks on schedule, meeting our technical requirements. We would recommend them to anyone who is in need of custom programming work.
Main Partner at Hathway Tech (United States)
Belitsoft company is able to make changes instantly. One of our internal engineers has commented about how clean their code is. Belitsoft seems to know what they're doing, which I appreciate.
Co-Founder at HOWCAST MEDIA (United States)
It was a great pleasure working with Belitsoft software development company. New requirements and adjustments were implemented fast and precisely. We can recommend Belitsoft and are looking forward to start a follow-up project.
Head of Division at Fraunhofer FIT (Germany)
Belitsoft company has been able to provide senior developers with the skills to support back end, native mobile and web applications. We continue today to augment our existing staff with great developers from Belitsoft.
CEO at Apollo Matrix (United States)
Belitsoft company delivered dedicated development team for our products, and technical specialists for our clients' custom development needs. We highly recommend to use this company if you want the same benefits.
Managing Director at Key2Know A/S in 2012 (Denmark)
We approached BelITsoft with a concept, and they were able to convert it into a multi-platform software solution. Their team members are skilled, agile and attached to their work, all of which paid dividends as our software grew in complexity.
COO at Regenerative Medicine LLC (United States)
Having worked with Belitsoft as a service provider, I must say that I'm very pleased with the company's policy. Belitsoft guarantees first-class service through efficient management, great expertise, and a systematic approach to business. I would strongly recommend Belitsoft's services to anyone wanting to get the right IT products in the right place at the right time.
CEO at Moblers
If you are looking for a true partnership Belitsoft company might be the best choice for you. They have proven to be most reliable, polite and professional. The team managed to adapt to changing requirements and to provide me with best solutions. I strongly recommend Belisoft.
Director at ShowCast Limited (Germany)
I expected and demanded a lot of you at Belitsoft company, but you exceeded my expectations. You acted pro-actively, challenged me at the right moments. Thanks!"
CEO at Ticken B.V. (Netherlands)
We have been working for over 10 years and they have become our long-term technology partner. Any software development, programming, or design needs we have had, Belitsoft company has always been able to handle this for us.
СEO at ElearningForce International (United States/Denmark)
Belitsoft has been the driving force behind several of our software development projects within the last few years. This company demonstrates high professionalism in their work approach. They have continuously proved to be ready to go the extra mile. We are very happy with Belitsoft, and in a position to strongly recommend them for software development and support as a most reliable and fully transparent partner focused on long term business relationships.
Global Head of Commercial Development L&D at Technicolor